The News

For most fans, the worst part of gameday isn't a loss—it's spending twenty minutes in line for a hot dog and missing a game-changing play. To solve this, major venues like Ohio Stadium have fully integrated "WaitTime," an AI-powered computer vision system that monitors concession flow in real-time. Unlike older systems that just counted people entering a zone, this AI distinguishes between fans walking by and those actually standing in an active queue.

The Details

The technology uses overhead cameras and AI sensors to analyze crowd density and movement patterns anonymously. This data is then pushed directly to the stadium’s mobile app and concourse digital signage. For example, a fan in Section 104 can look at their phone and see that the pizza stand at Gate 7 has a 2-minute wait, while the one at Gate 2 is backed up for 15 minutes.

By redistributing fans to "low-traffic" stands, venues are increasing concession revenue while simultaneously reducing hallway congestion.